Last updated: 2 July 2026. This notice is intended for website visitors, prospective clients and business contacts.
Information we collect
When you contact us or request an audit, we may collect your name, work email, phone number, business details, website, team size, the information you choose to provide about your systems, and related correspondence. We may also collect limited technical and analytics data when tracking is enabled.
How we use it
We use personal information to respond to enquiries, prepare and deliver requested services, manage client relationships, improve the website and understand which marketing activity is effective. We do not sell personal information.
Our lawful basis
We generally process enquiry information because it is necessary to take steps at your request before entering a contract, or because we have a legitimate interest in responding and operating our business. Where consent is required—for example, for certain optional tracking—we will request it separately.
Who receives it
We use reputable service providers for hosting, databases, email delivery, business operations and analytics. They process data only for the relevant service and under appropriate contractual safeguards. Data may be processed outside the UK where a provider uses approved transfer safeguards.
How long we keep it
We retain enquiry information only as long as reasonably needed to respond, manage a potential or active relationship, meet legal obligations and resolve disputes. Retention depends on the nature of the information and relationship.
Your rights
Under UK data protection law, you may have rights to access, correct, erase or restrict your information, object to processing, and receive a portable copy. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Contact about privacy
To ask a privacy question or exercise your rights, use the contact form and choose General enquiry. We may need to verify your identity before completing a request.